CVC (Communication, Values, Change Management)

---

This 2-day course focuses on three fundamental pillars of success in an organization: Communication Mastery, Values Alignment, and Change Management Excellence. These pillars are the foundation for a thriving organization, and this program aims to empower teams to excel in each of these crucial areas.

Course Components

· Communication Mastery

· Values Alignment

· Change Management

Communication Mastery

For employment service professionals, effective communication is more than just a skill it's absolutely essential for staff, clients and organizations to be successful.

Within the dynamic world of employment services, where interactions with staff members, supervisors, partnering agencies, and clients are constant, effective communication is the keystone of an organization's achievement. In the field of employment services, communication is intricate and it sometimes leads to problems and misunderstandings. Understanding and mastering the art of communication is not just beneficial; it's absolutely vital for staff in this industry. This course component is designed to provide management and front-line staff with the essential skills needed to excel in communication.

Values Alignment

In the realm of employment services, the challenge often lies in the perceived misalignment of values among various stakeholders: front-line staff, clients, funders, the organization, managers, taxpayers, and employers. These differing values can create frustration, roadblocks and miscommunication.

Our specialized course is designed to address this issue by bringing these diverse values into focus. We'll work together to uncover the common ground and shared values among these groups. These shared values will serve as a starting point to strengthen collaboration and create a more effective and harmonious environment for all involved. This core foundation will support a smooth transition in embracing change effectively.

Change Management Excellence

Change is a constant occurrence in the employment services sector, and mastering the art of change management is the path to success. This course component equips your team with the knowledge and skills to navigate and lead change effectively.

Tailored content designed to meet the unique needs and challenges of employment services managers and professionals.

· Instructors with extensive industry experience and expertise.

· Practical, hands-on in person training that can be applied directly to your daily operations.

· Enhanced team cohesion, productivity, and adaptability.

· Improved client relationships and service quality.

Our comprehensive CVC Employment Services Training Program is your gateway to enhanced communication, values alignment, and change management expertise, equipping you and your team to thrive in the dynamic world of employment services. By investing in this training, you're investing in the success and future growth of your organization.

 · Unlock the secrets of how humans process information to facilitate effective communication.

· Understand the profound impact of personal beliefs, values, and experiences on communication, enabling better connections with clients and colleagues.

· Develop the ability to decipher and prevent miscommunication, ensuring smoother operations.

  · Align values and see connectivity within all groups

· Understand the transformative power of aligning common values to foster teamwork and drive growth.

· Learn specialized techniques to uncover and explore the hidden values within your team, clients, and stakeholders.

  · Gain insights into the psychology of change and why individuals often find it challenging to embrace.

· Develop techniques to approach change with optimism and confidence.

· Learn strategies to reduce stress when implementing and adapting to change, ultimately increasing team productivity.

· Instill the motivation and tools required to navigate and lead change effectively, enhancing your team's adaptability and overall performance.